The Rural Advancement Foundation International-USA (“RAFI” or the “Organization”) is committed to protecting the privacy of individuals who visit the Organization’s websites (“Visitors”), individuals who make a donation to the Organization (“Donors”) and individuals who register to attend the Organization’s events (“Attendees”).
Updated August 2018
This Privacy Statement describes RAFI’s privacy practices in relation to the use of the Organization’s websites and use of personal information collected from RAFI website users as well as information collected offline, including by phone and mail.
What information will we collect about you?
We will collect information about you when you subscribe to our mailing lists online or offline, complete a form or action alert, register for or attend an event, or make a donation. When expressing an interest in subscribing to our newsletters or mailing lists, RAFI requires you to provide the Organization with personal contact information, such as first and last name, email and/or mailing address.
When donating to the Organization, RAFI may require you to provide the Organization with financial qualification and billing information, such as billing name and address and credit card number. RAFI-USA does not retain any credit card information. Credit card donations through our website are processed exclusively with Click & Pledge. Click & Pledge is committed to providing safe, secure and private online transactions. Click & Pledge is a certified PCI (Payment Card Industry Data Security Standard) service provider. For further details about their privacy practices, please consult their website directly at www.clickandpledge.com. Online donations may also be made to RAFI-USA through PayPal. For further details about their privacy practices, please consult their website directly at www.paypal.com.
We will also collect personal information about website usage through cookies (see the section on Cookies, Google Analytics and third party cookies below) and server logs, which track the IP addresses of users visiting our site and the pages they visit.
How do we store and secure personal information we collect?
RAFI utilizes a third-party donor database system hosted on the Salesforce.com platform. The donor database is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Donor information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to authorized users. Only authorized RAFI staff are provided access to the database via a unique user name and password that must be entered each time a user logs on to the database via industry standard Secure Socket Layer (SSL) technology.
RAFI cannot guarantee the total security of information transmitted to us. Nevertheless, despite our best efforts, no transmission over the Internet and no data storage method can be guaranteed to be 100% secure.
Cookies, Google Analytics, and IP Addresses
Cookies: Cookies: Cookies are text files placed on your computer to help us analyze how users use our site. A cookie is a small data file able to track the online movements of an individual. This information could potentially be used to build an online profile of individuals and uniquely locate them in the world. For further information on cookies visit www.allaboutcookies.org or www.aboutcookies.org.
If you prefer not to receive cookies while browsing our website, you can set your browser to refuse all cookies that are stored on your computer; the above websites tell you how to do this. You do not need to have cookies turned on to use or navigate through most parts of our website, although some functionality may be lost.
Google Analytics: RAFI uses Google Analytics to help us to understand how you make use of our content and determine how we can make things better. These cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. This data is then stored by Google in order to create reports. These cookies do not store your personal data.
IP Addresses: When you visit RAFI’s websites, the Organization collects your Internet Protocol (“IP”) addresses upon submission of an online form hosted on our the RAFI site. These forms include action alerts, event registration forms, mailing list subscription page, and contact forms.
How do we use the information collected?
- Information collected via RAFI’s server logs includes users’ IP addresses and the web pages visited; this will be used to manage the web system, restrict users for the purposes of security and troubleshoot problems.
- RAFI uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to understand how visitors engage with our website and so we can improve it. See the section on Google Analytics below.
- RAFI may use the information collected to provide you with additional information about the issues we work on, our programs and services, volunteer opportunities, general organizational news and special events. For example, we may send you newsletters, action alerts, and/or donation requests.
- RAFI may use the information collected to improve our services and/or website.
How we share your information
(a) Personally Identifiable Information: RAFI will not sell, license or trade your personal information without your consent. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law or to meet national security requirements. RAFI may share information collected with other companies or contractors authorized to work on RAFI’s behalf. We may store personal information in locations outside the direct control of RAFI (e.g., on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on RAFI’s websites, such as posting comments on our blog, will be available to others. If you remove information that you have made public on our websites, copies may remain viewable in cached and archived pages of our websites or if other users have copied or saved the information.
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (e.g., anonymous usage data, referring/exit pages and URLs, number of clicks, etc.) with interested third parties (e.g., fundraising consultant) to help them understand usage patterns for RAFI Visitors, Donors, and Attendees. If you remove information that you have made public on RAFI websites, copies may remain viewable in cached and archived pages of RAFI websites or if other users have copied or saved the information. Non-personally identifiable information may be stored indefinitely.
For Website Visitors from the E.U.
RAFI complies with the EU General Data Protection Regulation (GDPR)/EU Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data collected in European Union member countries and Switzerland.
RAFI commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States. European Union and Swiss individuals with inquiries or complaints should contact RAFI by email at [email protected] or by mail: RAFI-USA, PO Box 640, Pittsboro, NC 27312 or by phone (919) 542-1396.
If your complaint cannot be resolved, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.
In the context of an onward transfer, RAFI is responsible for the processing of personal information we receive and subsequently transfer to a third party acting as an agent on our behalf. RAFI shall remain liable under these principles if our agent processes such personal information in a manner inconsistent with these principles, unless we prove that we are not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over RAFI’s compliance.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact us using the information in the ‘How to Contact Us’ section below if you would like to access, correct, or delete your personal data.
If you leave a comment, the comment and its metadata may be retained indefinitely.
Website analytic data is retained indefinitely.
Data Controller and Data Processor
RAFI does not own, control, or determine the use of any of the Personal Data stored or processed by a Visitor, Donor, or Attendee on RAFI websites. Only the Client or Users are entitled to access, retrieve and direct the use of such Client data. Therefore, RAFI acts as a data processor rather than as a data controller. Visitors, Donors, and Attendees are the data controllers.
Email Communication Preferences
Every mass email message from RAFI contains instructions on how to opt out of receiving further emails from the organization. You may opt out of mass emails at any time.
How to Contact Us